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GoDaddy review: Cannot count on World Class tech support any more

1.0
Details
Since moving tech support from Arizona to offshore the tech support has been horrible. Takes minutes for Agents to do anything, if at all. have to keep asking if they are still connected. Just super bad support. My Pleske hosting has been down alot since we moved all our websites to Pleske. Google is sending us bad link errors daily and none of our dozen websites are available frequently.
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1 comment
Jayshawn
#1778798

Thanks for posting. I thought I was speaking with someone in Arizona because they don't have foreign accents! There problem solving time does seem longer though.

Most Helpful
Review
#1706396 Review #1706396 is a subjective opinion of poster.
Reason of review
Order processing issue
1.0
Details
My review was marked as resolved. It was NOT resolved!!!!!! Update by user Nov 02 I have been told by Go Daddy customer support, "We are tired of giving away free email!" A few days later, I called about another issue and asked about my email. I was told they are...
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Review
#1721466 Review #1721466 is a subjective opinion of poster.
Service
Godaddy Email Service
Pros
  • Customer service call center
Cons
  • Overall experience
Reason of review
Pricing issue
Preferred solution
Let the company propose a solution
Tags
  • Expensive Renewals

GoDaddy review: 127968978

1.0
Details
i am the customer of godaddy. I have four domain and plesk hosting. I was contact many time godaddy help line but i don't get satisfied answer. I am facing a error but they don't give satisfied answer can any one tell me what i will do ? can i change the hosting ???
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Review
#1721411 Review #1721411 is a subjective opinion of poster.
Reason of review
Poor customer service
Preferred solution
i need the solution of my problem

GoDaddy review: No issues

1.0
Details
Just want to say why are they paying rich people to do their commercial when I'm sure there is lot of normal people could do the same for a lot less money
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Review
#1709678 Review #1709678 is a subjective opinion of poster.
Reason of review
Poor customer service
Loss
$100
Preferred solution
Get a life

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
1.7
Details
Godaddy: small irregularities and damage to customer, big predatory gains I’ve been a Godaddy customer for over a decade. Recently, the company has been changing fast and adopting certain predatory behaviors. On November the 4th, 2019, I received a notice that my...
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Review
#1705176 Review #1705176 is a subjective opinion of poster.
Service
Godaddy Customer Care
Pros
  • Biggest registrar company
Cons
  • Bad customer service
  • Small failures that financially damage the customer
  • Predatory business practices
Reason of review
Problems with payment
Loss
$2000
Preferred solution
Fix the recurrent failure to charge my valid payment method.
Tags
  • Payment Adjustments
  • Godaddy Complaints

Godaddy customer care

5.0
Details
Godaddy customer care helpline number 7461931810//7627994312 Godaddy customer care helpline number 7461931810//7627994312 Godaddy customer care helpline number 7461931810//7627994312 Godaddy customer care helpline number 7461931810//7627994312
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Review
#1699866 Review #1699866 is a subjective opinion of poster.
Service
Godaddy Domain Service
Reason of review
Poor customer service
1.0
Details

Update by user Dec 02

NOT NOT resolved NOT NOT

Update by user Nov 02

I have been told by Go Daddy customer support, "We are tired of giving away free email!" A few days later, I called about another issue and asked about my email. I was told they are ending free email and I would have to buy 5 email boxes for...

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Review
#1697819 Review #1697819 is a subjective opinion of poster.
Service
Godaddy Email Service
Pros
  • Available 24hrs7days
Cons
  • Customer lack of service
  • Templates used rather than personal message
Reason of review
Wants to charge for service I previosuly paid for!
Preferred solution
Let the company propose a solution
Tags
  • Godaddy Complaint

133794489 - Without any notification or concern with customer - server stopped by godaddy technical team

I am facing the problem in godaddy server restart in every 10 minitus then i complained godaddy technical team. Godaddy server team could not resolve server automatic restart issue without server shotdown process. Without any notification or concern with customer they stopped server. They won't consider the customer day value. More than 18 hours gone still now problem not solved. They are doing process...
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1 comment
Anonymous
#1771086

Hey , want to fix your website for a low price ? Including SSL Certificate and Everything ???

Review
#1695161 Review #1695161 is a subjective opinion of poster.
Service
Godaddy Web Hosting
Reason of review
Network/server engineer must solve the server issue quickly
Preferred solution
Network/server engineer must resolve server issue quick then proper intimation to customer

GoDaddy review: Web builder

1.8
Details
web builder: limited, ineffective, bad choice of templates, waste of time.
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Review
#1687107 Review #1687107 is a subjective opinion of poster.
Product
Godaddy Website

GoDaddy review: Took my money and lost the domain

1.0
Details
I have got charged for an auto-renewal domain and have no domain at all. Stay away from this company. It is so much more expensive than other providers and they have sneaky policies to their auto-renewal and then you don't get your money back. They try to charge you for anything.
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Review
#1675509 Review #1675509 is a subjective opinion of poster.
Service
Godaddy Domain Service
Cons
  • Easy to completely delete a domain
Reason of review
Poor customer service
Loss
$20
Preferred solution
Full refund

Contact GoDaddy Customer Service

Website:
Mailing Address:
14455 N. Hayden Road #226
Scottsdale, AZ 85260
Phone:
(480) 505-8877
All GoDaddy Contacts

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GoDaddy review: The worst

1.0
Details
I cannot get anything done with this company.They prevent you from getting info needed for your web guy.They don’t like you hiring an outside designer and literally make things next to impossible.This company truly sucks.I have been on the phone 3 times today to retrace my login details.Why do they have to make things so hard.If I hadn’t just renewed with them for a year,I would never do business with them again.I wish I could cancel with them now.In 22 yrs of being in business,I have never had so much trouble making changes to my website.Just give me what I need for god sake.
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Review
#1664373 Review #1664373 is a subjective opinion of poster.
Cons
  • Was not helpful at all
Reason of review
Access/ activation issues
Loss
$10
Preferred solution
Let the company propose a solution
Tags
  • Not User Friendly System