Manufacturer: Godaddy Category: Customer Care Clear all filters (25 of 25 reviews match)
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When I called them to discuss this a young lady on the phone said, "Sorry, can you pay for the rest of your things now?".She had no sympathy, empathy or anything else. I spoke to "Nick", a person that identified himself as her boss and he was condescending, rude and...
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Godaddy Customer Care
#1101183
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GoDaddy auto-renewed me for a "Get Found" package and didn't notify me via email that they were going to do that. The customer service rep also confirmed on the phone that they never notified me, but they refused to give me a credit or remove the charge. I am disputing...
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Anonymous
MH

GoDaddy just did tried to screw us too. But they sent us an auto-renewal notice (9 days before) for our domain name registration and this "Get Found Starter" service for $119....

2.8
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Godaddy Customer Care
#1026349
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Resolved

Unable to access account.They "can't replicate" from their end, so I'm screwed. Absolutely no interest in helping. Lousy attitude. And ultimately unwilling to suggest other possible solutions. "It's not us." Well, yes, it is. They have a chirpy email tree (nauseating)...
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Godaddy Customer Care
#993719
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My credit card was charged for services I did not authorize.Be aware that when you call to complain to have the charges removed, the Service Representative will tell you that there is no one at Go Daddy who is capable of reversing the charge and that you are...
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Anonymous
Anonymous

It just Happen to me I am out of the window refund policy by 1 day. I am waiting to talk to a supervisor

1.0
Product
Godaddy Customer Care
#988191
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I have been trying to reach Go Daddy for the past few days but there is just no way to reach them.You cannot email them as they do not have any email service for clients. They say they have 24/7 support service with is utter nonsense because the only way to contact...
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1.0
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Godaddy Customer Care
#979234
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Where do I start? Godaddy are fine when you first set up an account BUT as soon as you try to leave, they are unhelpful, give misinformation on every single call. They won't acknowledge any errors on their part. Do not have a proper complaints process you can escalate...
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1.0
Product
Godaddy Customer Care
I didn't like
  • Cust service or lack of it
  • Customer service
  • Issues on every aspect
#978966
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tried to renew hosting (only) & got crammed for 12 mos.of domain reg. i already had & didnt need. after much argument: no refund unless i want to cede domain, incl. 9 mos worth i already paid for, gone. period....the biggest registrar on earth and they held me hostage...
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Godaddy Customer Care
#941606
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I ended up with an auto renewal charge which I discovered on my credit card statement, at which time I contacted GoDaddy right away. I was advised to go online and cancel the services and a refund would be issued. I canceled the services right away but did not get a...
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Product
Godaddy Customer Care
I didn't like
  • False assurance of refund
#939489
Reply to reviews
GO DADDY IS THE WORST COMPANY IN THE VALLEY TO DO BUSINESS WITH EVER!!!I HAVE ASKED THEM FOUR TIMES TO STOP CALLING, TEXTING, AND EMAILING ME, AND THEY CONTINUE TO HARASS ME!!! I HAVE FILED A COMPLAINT WITH THE FTC, BBB AND STILL THEY THINK THEY ARE SLICK AND CONTINUE...
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Godaddy Customer Care
#923565
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So go daddy has been hosting my email service for several years.Like most email hosting, they offered a smartphone app for Android/IOS. Or I should say they did offer a smartphone app. They started pushing out alerts that we needed to switch to the Outlook App in order...
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Anonymous
Anonymous

Why don't you use your native email app on your phone?? You don't HAVE to download the Outlook app. It's just a recommendation. And by the way, I don't know if you have POP...

1.0
Product
Godaddy Customer Care
#873468
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