Product: Godaddy Customer Care Clear all filters (38 of 38 reviews match)
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Verified Reviewer
1.7
Details
Godaddy: small irregularities and damage to customer, big predatory gains I’ve been a Godaddy customer for over a decade. Recently, the company has been changing fast and adopting certain predatory behaviors. On November the 4th, 2019, I received a notice that my...
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Review
#1705176 Review #1705176 is a subjective opinion of poster.
Service
Godaddy Customer Care
Pros
  • Biggest registrar company
Cons
  • Bad customer service
  • Denying customers an email to communicate with the company
  • Predatory business practices
Reason of review
Problems with payment
Loss
$2000
Preferred solution
Fix the recurrent failure to charge my valid payment method.
Tags
  • Payment Adjustments
  • Godaddy Complaints
SHUT THE DOOR... I'm OUT of there!!! I totally agree with all these bad complaints about GoDaddy. I have been with them for too long and they do the same crap to me. They think we're stupid! Why is it, that host servers like GoDaddy and Network Solutions screw their...
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Review
#1596428 Review #1596428 is a subjective opinion of poster.
Service
Godaddy Customer Care
Cons
  • Go daddy does not provide the service you pay good money for
  • I see too many bad things here
Reason of review
Poor customer service
Tags
  • unethical
  • unscrupulous billing
  • Server Files

GoDaddy - BILLING SCAM?

seems godaddy switched my bi-annual renewal of my domain name to an annual without my permission. the annual cost is +20% more than the bi-annual. just spent 71 minutes "chatting" with 2 different godaddy employees. neither had a clue how to handle. wouldn't give me credit. english was poor. clearly are not based in the u.s. horrible experience. i'm done. going to a competitor.
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Review
#1555735 Review #1555735 is a subjective opinion of poster.
Service
Godaddy Customer Care
Try calling them with a problem. You'll be pushed around to different know-nothings that are happy to get your verification and account details, but nobody can help.
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2 comments
Jayshawn
#1771570

I have always received help even though it may not have been the answer that I wanted.

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Review
#1521946 Review #1521946 is a subjective opinion of poster.
Service
Godaddy Customer Care
Reason of review
Poor customer service
Preferred solution
Full refund
My customer Id : 166569498. This concern is related to my online store at Organikrishi.com. Recently, I upgraded my website from GoCentral Business to Go Central Online. After, I published my products in my online store, I found there currency is in USD instead of INR....
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1 comment
Mritunjaya D
#1677661

They have worst after sales service

Review
#1521458 Review #1521458 is a subjective opinion of poster.
Service
Godaddy Customer Care
Reason of review
Poor customer service
Loss
$30000
Preferred solution
Full refund
Tags
  • Terrible Tech Support Ripped Me
I've had GoDaddy since I opened my business in 2006. Over the years my experience has worsened with GoDaddy to the point where GoDaddy is, in my opinion, worthless. I called GoDaddy because of 360 problems I'm having and I waited for 15 min to speak with someone. I...
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Review
#1514949 Review #1514949 is a subjective opinion of poster.
Service
Godaddy Customer Care
2.8
Details
A simply billing query is a nightmare. I had to wait 110 minutes to speak to an agent via the chat option on their website. Once i was out through to sameer, i provided all security information and asked a questions. My question was simple, "what is the renewal date on...
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Review
#1458339 Review #1458339 is a subjective opinion of poster.
Service
Godaddy Customer Care
Cons
  • Customer service
  • Rudeness of customer support
  • No business sense
Reason of review
Bad quality
Loss
$60
Preferred solution
Let the company propose a solution
Tags
  • Go Daddy Website
OUR PROBLEM IS WE RECEIVED AN EMAIL FROM GODADDY LAST JAN 13 STATING THAT WE HAVE NOT YET PAID THE WEBSITE BUILDER WHEN IN FACT THEY HAVE ALREADY AUTOMATICALLY DEDUCTED THE COST FROM MY CREDIT CARD LAST JAN 7. I WAS PISSED OFF WITH THE RUDE CONDUCT OF THE CALL CENTER...
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Review
#1450240 Review #1450240 is a subjective opinion of poster.
Service
Godaddy Customer Care
Cons
  • Poor call center agent answering phones
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

Don't go to GoDaddy

They trick you into signing up with cheap domain names, but the web builders are more expensive. They withdrew my domain and made it free again even when I had paid.
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Review
#1412243 Review #1412243 is a subjective opinion of poster.
Service
Godaddy Customer Care
Reason of review
Poor customer service

Contact GoDaddy Customer Service

Website:
www.godaddy.com
Mailing Address:
14455 N. Hayden Road #226
Scottsdale, AZ 85260
Phone:
(480) 505-8877
All GoDaddy Contacts

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don't use their godaddy professional web site services. they charge $3k and don't finish it for you. they give you useless tutorials or offer to finish it for an additional cost. i payed the additional cost and they still got it wrong. so they , you guessed it, wanted...
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Review
#1397770 Review #1397770 is a subjective opinion of poster.
Service
Godaddy Customer Care
Reason of review
Poor customer service
Loss
$6000
Preferred solution
Full refund