2155 E GoDaddy Way, Tempe, AZ 85284, USA
Not resolved

I purchased a website domain from go daddy and a website builder trial after 30 days I decided not to continue the website builder and go daddy turned my website off.Despite the fact the site clearly advertises a $6.99 per month annual renewal and a $9.99 renewal I was not given that option my website was suspended and I was told the only way it would be turned back on is if I paid a higher annual rate.

Related: Godaddy - Won't renew my domain name without a ridiculous hassle

A rep named Matt kept me on hold for nearly an hour telling me they would get the website working then came back and said I would have to pay the higher amount or my website could not be reactivated. I advised I would like to speak to a supervisor and was denied the opportunity, I asked if he was working without supervision.

He said no, I advised him I would like a supervisor he put me on hold for another 10 minutes and the line dropped.I would like the same option that every other consumer gets on their website to pay monthly.

I didn't like: Price lies deceptive advertising.

Review #1007780 is a subjective opinion of a user.

Advertised vs Delivered
Value for money
Diversity of Products or Services
Customer service
Privacy and Data Security
Exchange, Refund and Cancellation Policy
Price Affordability
PRODUCT OR SERVICE Godaddy Domain Service
Reason of Review / Monetary Loss Poor customer service / $119
Preferred solution Price reduction

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