GoDaddy "auto-renewed" an SSL certificate to the tune of $399 for 2 years.
We decided to retire the site and voila - a month later we see they charged us anyway, but get this. They charged us one month prior to the expiration and the agent overlooked that little detail when we called.
We have been a business customer of theirs for 15 years and have hundreds of domains through them.
I was beyond shocked at how they handled this. One of the agents told me that if I did not like their policies I should go somewhere else.
Well, guess what GoDaddy, we're moving all of our business (189 domains, 4 SSL certificates and two web hosting accounts) to a another provider. Stay far, far away from GoDaddy.
Product or Service Mentioned: Godaddy Ssl Certificate.
Reason of review: Return, Exchange or Cancellation Policy.
Monetary Loss: $400.
Preferred solution: Full refund.