Sami A Qmo

Disrupting my service to sell me new products

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Go daddy has disfigured my website several times, and they keep insisting on me hiring their staff to build a new site or use one of their build your own site. Their excuse is that they are migrating hosting panels. No one has access to my backend so who caused this ? They're creating the problem and trying to sell the solution. Like It's not bad enough that they're killing me with all the renewal fees of my domains. Like can you please just resolve me issue and stop trying to sell me stuff ?
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Loss:
$5000

Preferred solution: Deliver product or service ordered

User's recommendation: they bought out nodaddy.com because it has tons of negative feedback

Annette T Reu

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Verified Reviewer

Charged for useless website

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GoDaddy's website they did for me was useless garbage. The reason why: The content was simplistic and poorly written with punctuation in some places and not in others. Under Drop us a line, there was no place to drop a line. Under Site Content, there was nothing listed. The reason GoDaddy is a ripoff: They charge you multiple times before the website is finished. I went back and forth with them to get it right for months. When I complained and asked for my money back, they said they would not do that as they'd already done the work. I hate being ripped off!!!
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Loss:
$555

Preferred solution: Full refund

User's recommendation: Never use GoDaddy

Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Baguio City, Cordillera

Refund request

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GoDaddy - Refund request
I'm requesting for a refund that you've charged last September 10, 2020, at even for the last year. I've already cancelled my product because the card I've charged is not mine. Can you refund thus asap.
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Rana A Prk

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Verified Buyer
|

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Verified Reviewer

I take legal action against the GoDaddy service in Pakistan

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Updated by user Jul 02, 2020

I take legal action against the GoDaddy service in Pakistan I perched a domain on 29/06/2020 But still 2 June my domain is not a alive I face mega corruption issue by Godady onwer and agents They have so much cheap services Because they have bad rules and violate there onwn committed rulesWith client ,Every person now time is money This company so much time waste

Original review Jul 02, 2020
I take legal action against the GoDaddy service in Pakistan I perched a domain on 29/06/2020 But still 2 June my domain is not a alive I face mega corruption issue by Godady onwer and agents They have so much cheap services Because they have bad rules and violate there onwn committed rules With client , Every person now time is money This company so much time wasted company
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Loss:
$45
Pros:
  • Tech support
  • Some representatives
Cons:
  • Questionable ethics
  • Tech and customer services

Preferred solution: Deliver product or service ordered

User's recommendation: I take legal action against the GoDaddy service in Pakistan I perched a domain on 29/06/2020 But still 2 June my domain is not a alive I face mega corruption issue by Godady onwer and agents They have so much cheap services Because they have bad rules and violate there onwn committed rules With client , Every person now time is money This company so much time waste

JOSEPH H Uhk

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Verified Reviewer

Didn't honor my refund

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Worst customer service Ive ever seen. GoDaddy agreed to issue me a refund. I asked them to not refund it to my old credit card that I had since cancelled, but of course they did. The rep said not to worry, given that credit card company would figure it out and eventually issue me the check. That never happened. I called GoDaddy several times trying to resolve this and get my money back. I was passed around to about 10 different people and spend at least a dozen hours on the phone total. In the end that said it was my problem and I had to try to get my money back from Discover. I spent about 4 hours on hold with Discover and never got through to them. GoDaddy just repeatedly defaults to thats our policy and they genuinely do not care at all about their customers. I strongly recommend that you do not use this company. Its funny how they always boast about their great customer service where in reality its the worst Ive ever seen.
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Loss:
$120
Cons:
  • Worst customer service
  • Bad customer service
  • Took my money

Preferred solution: Full refund

User's recommendation: Do not use this company under any circumstance

1 comment
Patrick G Tiy

I had a bad experience with their Customer Service Today - both chat and by phone. Felt like I was getting scammed. Would not recommend doing business with them.

Patrick G Tiy

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Verified Reviewer

Bad customer service

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I got an email from them telling me my auto renewal failed ( I had changed credit cards). I went online to renew it, no info there, so tried to chat with a rep. Was told the wait was 15 min+, finally got through and the chat rep was no help, told me my domain had expired, and then stopped replying to me. I then called the Customer Service. After another wait the rep basically told me it was my fault and started to read me the terms and conditions. I stopped him and said - just help me renew my domain - he finally did, but acted like he was doing me a favor. He also had me renew for 2 years, when I had been renewing yearly. I was so tired of it all I just put in the new credit card info. I then asked if I could email a complaint to the Head of Customer Service they told me they dont take public emails!.... customer no- service! I own a business and know how important it is to take care of customers - how do they get away with this kind of service?
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Cons:
  • Poor customer service at best

Preferred solution: Apology

1 comment
Guest

Tried to sign in and found that go daddy seem to have blocked sign in for registered users. Tried to contact them, waste of time.

This is one outfit that deserves to go out of business.

I am not doing business with them any more. Suggest anyone thinking about it, go elsewhere, there are plenty of good alternative companies out there.

Mark K Pps

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Verified Reviewer

Back order problem

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I got my domain name www.markkellyadguy.com back in early 2007. I originally ordered markkelly.com. But I was told it was not available. The agreement we made was for me to get the domain when it was available. But you gave my domain away to the Senator Mark Kelly. He did not own the domain when I back ordered it. I paid in for years to get www.markkelly.com. But you did not honor the agreement. I want to get the statements from back when I originally back ordered www.markkelly.com in the early 2000s But no one can give me the statements for this or the customer account number for this account . No one has been able to help me to get the statements for the early 2000’s. For my back order of www.markkelly.com My back order from early 2000 has not even expired up to May 14th 2020. And they gave it to somebody else without notifying me, Thank you for you time and help, Mark Kelly 347-417-**** www.markkellyadguy.com
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Loss:
$100000
Pros:
  • Available 24hrs7days
Cons:
  • I was lied to

Preferred solution: Let the company propose a solution

User's recommendation: Bad

Anonymous
map-marker Mesa, Arizona

Verification ***

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now I have to verify that I'm a real person come on it's more difficult for us to purchase a domain name from GoDaddy these days what's all this verification and make sure we're real person and it just goes on and on and on specializes in Las Vegas
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Anonymous

They are a thief!

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We didnt ask to renew domains. But they made automatically renewal. When we asked for refund, they said its out of our refund policy.
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Loss:
$150

Preferred solution: Full refund

User's recommendation: Don’t buy their any products or services.

Chantelle T Ehn

Inquiry

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I paid my expired subscription on the 15th it expired on the 12th my website still says expired and i have a deadline when it needs to be done my order number for my payment on the 15th is 168600**** please get my payment applied to my account asap.
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Pros:
  • No like

Preferred solution: Deliver product or service ordered

Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer

Dont have anything to do with it

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GoDaddy - Dont have anything to do with it
GoDaddy - Dont have anything to do with it - Image 2
this is just another site for rippin people off there sellers put a nice video showing a wonderfull item but once they have your money you will be luck if you get anything then all of a sudden they dont understand they should stick to fish and stop conning people. you oder and pay for the tool ss on the left and get cheap one on ther right then you complain they say well we will give you 40% of your money and then take postage out but it will tyake a long time to refund.
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Loss:
$26
Reason of review:
Not as described/ advertised

Preferred solution: Full refund

Muhammad S Jtk

TRAP Service

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Highly disappointed With there service
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Preferred solution: Price reduction

User's recommendation: Do not use it

Anonymous
map-marker Laguna Niguel, California

Godaddy lie

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everytime someone calls to godaddy they try to sell things that you do not need by saying wrong information and non sense information. horrible. They have no shame; do not beleive whatever godaddy people say on the phone; for sure they are lying. whenever they tell you that you need a product assume you do not need it. they lies.lies
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User's recommendation: do not use godaddy

Anonymous
map-marker New Philadelphia, Ohio

Seen on TV that it was free hosting if purchase a name. But..

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When try to get name it is good, but they do not give you a free place to do it but for only a month. Then you have to pay big to continue it live. The TV said you purchase a name and get it live for free always. They lied at GoDaddy.
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User's recommendation: Don't trust them!!

Mike T Sac

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Verified Reviewer

Terrible service

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Go Daddy Social is virtually unreachable once you are a customer. No phone access to your rep. They pretend to give you a rep, and you can only reach them by leaving a message for them. For a service that's so important to offer real time responses, theres really no way to have quick input. Their content is frequently irrelevant and quite frankly, sometimes embarrassing. We were shutting down due government virus edicts and it took them a week to call us back after writing to them at least 5 times. When we were finally able by answering the phone to an unknown number to speak with a sales person from Go Daddy, they were not able to offer any credit for what we have already paid because of our closure. Instead they were just trying to sell us on a new program that they will hold our data or greatly really reduce our fees just to respond to reviews. All that they care about is getting the money. Disgraceful.
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Loss:
$300
Pros:
  • Charge like clockwork
Cons:
  • Small failures that financially damage the customer

Preferred solution: Full refund

User's recommendation: Stay away!

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