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  • Customers like
    • Very bad 4
    • Pricing 1
  • Customers don't like
    • Unprofessional staff 8
    • Poor customer service 8
    • Poor customer service at best 7

I have few domains up and running on GoDaddy and billed around 200-300 /year. one domain name that came with a website builder (billed for 1 USD/months), 5 full pages of text and took me almost 3 weeks to refine the text/message and layout and it was vanished ..! they claim that the payment (CC) did not go thru and somehow was cancelled .. stay away and take your biz somewhere else..i am also tried of the fees that latches on once the promotion is over, I will be looking at porting my website to other host and do not have to go thru this... Read more

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This morning I purchased a domain for $1.99 + ICANN fees, so $2.18, and was given a receipt. I then proceeded to buy hosting, and commissioned a designer to create a logo. After checking 'My Domains' list 5 hours later I noticed it still wasn't there. I checked the availability and it said it was available, and now cost $6499!! because it is a "Premium Domain". I called GD who said it was a 'glitch' and they would refund my money. I don't think I should have to give it back because of their 'glitch'. But obviously I have no choice. Legally... Read more

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Hi this is to leave my review against leading domain hosting provider - GoDaddy. I am an online book seller - onlyschoolbooks.com and from India. I must say I am surprised to experience disgusting service of GoDaddy India team.Most of the time My website is down due to their never ending maintenance service.I took the service of ‪#‎GoDaddy‬ as I thought they are really as they claim to be. But after using them for 4 months now, I am shocked.My fellow merchants also keep complaining about GoDaddy and most of them have moved their... Read more

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DO NOT USE GoDaddy.com IF you do not UN-check a teeny tiny box that GoDaddy.com automatically has checked to sign you up for their Automatic Renewals they will take over 30% of your "renewal fee" that GoDaddy.com authorized YOU to automatically renew your account whether you want to or not. JUST got done paying them a LARGE chunk of change AFTER GoDaddy.com renewed my account because I didn't see that teeny tiny little box according to them and there is no way for me to prove it. Since I do not ever Automatically Renew I'm out a LARGE chunk... Read more

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Chosing GoDaddy as a "one-stop" service provider is the biggest mistake my business has ever made. 5 phone calls spanning over 9 hours to get basic 365 email service going, because a rep put in the wrong DSN details, and no one managed to spot this. Rep added oodles of "must have" add-ons which were unnecessary. Rep promised a refund in facilitating the secondment of another service, and then the refund was reversed! Rep assured 'ease of use' for web-builder for novices -- which is not the case. Hosting had to be reinitiated. Was... Read more

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GoDaddy purposely withholds your information on payments in their file without ever sending you a confirmation. I found out, after many discussions with them, that they withdrew from my credit card 3 times last year and they will not send me the results. Told me it was not refundable after 30 days and it would take a subpoena (their words) for me to get their (telephone) authorizations. Other people have told me that they overdrew their accounts also and could not get a refund. It would also help if their people were professional and... Read more

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I got billed $50 for additional services on a domain I no longer own! I set up the domain correctly to not auto renew. Unfortunately, the additional services were set to auto renew. Now I'm paying for services I can't use! I missed the 30-day refund deadline by two weeks! Come on Go Daddy -- you can and should do better. BTW, the customer service rep that helped me was awesome...but unsuccessful. Read more

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Customer care lady anusha was rude and no tech knowledge. I purchased Domain and Hosting and called go daddy customer care Anusha picked the call and instead of helping me she was shouting at me and very bad behavior. Go to *** goddady and your customer services guys are laughing on call instead of helping me. they are not intelligent technically still they are so rude. they do not have information about the steps on their website still they do rude behavior with the Customer. We paid to them and they insulting us Read more

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I ordered services on a VPS and spent two hours over the phone to fill in the order ticket. I was told that everything would be done within 48 hours. Nothing happened and I had to call four times to get the godaddy server team to finally send an email a week later saying that they could not do what they agreed to. They have no sense of urgency and of what is important to customers. In this case, a week worth of time with server issues. They do not even have a customer service department and it is impossible to place a complaint and/or have... Read more

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GoDaddy Removes Ticketing and Email Support In Favor Of Phone and Live Chat Since they changes the Workspace and WebHosing log in page I have to re-submit my email and password constantly. There is no information on how to stop this time wasting annoyance. I hate this company and the extreme rudeness of the GD mangers and how they think it is okay to scream over the phone. I will move my domains as soon as I can. Nothing is every easy with GoDaddy. The longer you stay the worse the customer service gets and now you can not even write them an... Read more

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