Godaddy Complaints and Reviews

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Godaddy
Main address: 14455 N. Hayden Road #226 85260 Scottsdale AZ
(480) 505-8877, (480) 505-8855, (480) 505-8865,
  • 24 complaints
  • $100K claimed losses
  • $4.3K average
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  • Oct 16
  • Internet
  • Incompetent Customer Support
  • 11

Every thing yiu touch with Godaddy is terrible. When you phone customer support all you get is a salesperson trying to cross sell or up sell. Their support people have ZERO technical knowledge. I even had to explain to one how to vie w the source code for my site. Their advertising is DOWNRIGHT MISLEADING to the point of being CRIMINAL. It is my intention to report them to the Advertising... Read more

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  • Oct 15
  • Accessories and programs
  • Virtual Private Server
  • 3

Oh God! what a terrible service and a way to extort money out of a customer. i had purchased a VPS [Virtual Private Server] from GoDaddy a few months ago which was hacked by a Pakistani [Anti-Indian] hacker. I asked them to help me and they just refused. Following which i did not renew my VPS services [Anything Anti-India does not go down with me at all] and GoDaddy just shut it one day and now... Read more

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  • Sep 23
  • Professional Services
  • New Delhi, Delhi
  • Hosting
  • 1
  • 1
  • 16

I ordered a economy shared hosting with GoDaddy, and now encountering a simple server issue which GoDaddy does not want to resolve. I have installed WHMCS on you shared hosting plan, trying to connect to an externally hosted cPanel/WHM server (not your internal one) but your firewall is blocking connections over port 2086. I asked your technicals over telephone and most of them are unable to... Read more

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  • Aug 09
  • Internet
  • Email Issues
  • 8

Hello My account no is 64094037, I spoke 4 days with different executive regarding email issue 1ST : gherbert@godaddy.com 2nd : kkumar@godaddy.com 3rd : jantony@godaddy.com 4th : oedla@godaddy.com Everyday i listen that , please wait 2-3 minutes , i will back , everyday i wait 30 minutes and at last disconnected the call, everyone because they don't have knowledge of it, they have to ask again... Read more

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  • Jul 21
  • Internet
  • Scottsdale, Arizona
  • Domain Name Registrar
  • 33

Trademarks were designed to unique protect brand names, like Cheerios, Doritos, or Coca-Cola... so when GoDaddy decided to automate their domain registration system to prevent people from registering domains containing Trademarks. The trouble is, their system can trigger false red flags for Trademarks of common words. For example, did you know somebody has a Trademark for "April"? I found out... Read more

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  • May 20
  • Internet
  • Medford, Oregon
  • Sev Product
  • 17

SEV Product, Search Engines, get list on the Major Three... after almost 3 weeks , of not being listed as for services offered in my trade.. Their sales web page spells , "Raise your web site Ranking" I told GoDaddy phone sales people I was not listed, on a search for my services listed for my trade , I'm not listed... I went through 35 web pages no Listing.. All I get is excuses From Go Daddy... Read more

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  • May 07
  • Internet
  • Grenada, Mississippi
  • Tech Support
  • 1
  • 1
  • 10

Not providing good tech support. They have never been able to help me and all the time their recommendation is wrong. Every time I have an issue they tell me the problem is from our side and surprisingly the problem is from their side. After spending hours and hours, I usually come up with a solution which they should of told me because is their technical problem. And very wrong attitude. They... Read more

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  • Apr 13
  • Internet
  • Domain Registration
  • 42

I searched for domain names through GoDaddy's search but did not register it at that very moment. Since choosing a name is one of the most important parts of starting a business I wanted to check with my state along with the US Trademark Office to see if that name would be available to use for my business and YES, it was available. Everything was good to go until I went back the very NEXT DAY... Read more

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  • Mar 27
  • Internet
  • Additional Fee Collection
  • 28

I recently called "Go daddy" to do business. When I spoke to the 1st customer service representative, Mike explained everything but told me I had to pay an additional fee and if I paid for the entire year, I would save some money. I decided not to pay for the year because of all the scamming that is going on in today's world. I also wanted to make sure that this was something worth paying in... Read more

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  • Mar 22
  • Finances
  • Unauthorized Charge
  • 21

They charged my card with out my authorization. customer service/billing very rude. said they have a right to charge card whenever they want and it legal. AND ITS NOT, IT IS ILLEGAL FOR ANYONE TO CHARGE CARD WITHOUT CONSENT. Customer service was very rude, had to call back and get confirmation # for bank refund cause customer service hung up on me. Never used the site once, was playing... Read more

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